Frequently Asked Questions
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FAQs for SKRealEstate & Builder
1. General Questions
Q: What services does SKRealEstate & Builder provide?
A: We offer an online platform for property listings, real estate transactions, and connecting users with builders, agents, and related services.
Q: Who can use the Website?
A: Anyone aged 18+ or legally capable of entering binding agreements in their jurisdiction. Businesses must act through authorized representatives.
Q: How do I contact customer support?
A: Email [[email protected]] or visit our Contact Us page.
2. Account Management
Q: How do I create an account?
A: Click “Sign Up” on the Website and provide your name, email, and other required details.
Q: What if I forget my password?
A: Use the “Forgot Password” feature on the login page to reset it via email.
Q: Can I delete my account?
A: Yes. Go to account settings or contact support. Note: Deleting your account may cancel pending transactions.
3. Property Listings & Transactions
Q: Are property listings verified for accuracy?
A: Listings are provided by third parties (agents, builders). While we strive for accuracy, we cannot guarantee it. Always verify details independently.
Q: How do I list a property?
A: Registered users can submit listings via the “Post a Property” feature. Fees or approval may apply.
Q: Is SKRealEstate & Builder involved in transactions?
A: No. We facilitate connections but are not party to agreements. All transactions are between users and third parties.
4. Privacy & Security
Q: How is my data protected?
A: We follow industry standards to secure your information. Details are in our Privacy Policy.
Q: Will my data be shared with third parties?
A: We only share data as described in our Privacy Policy (e.g., with agents/builders for transactions).
5. Legal & Liability
Q: What if I find an error in a listing?
A: Report it to [[email protected]]. We will investigate and update if necessary.
Q: Is SKRealEstate & Builder liable for property disputes?
A: No. We are not responsible for disputes between users, agents, or builders. Seek legal advice if issues arise.
Q: What happens if the Website is down?
A: We strive for uptime but are not liable for interruptions. Report outages to our support team.
6. Payments & Fees
Q: Are there fees for using the Website?
A: Basic access is free. Fees may apply for premium services (e.g., featured listings). These will be clearly stated before payment.
Q: What payment methods are accepted?
A: Credit/debit cards, bank transfers, or other methods listed during checkout.
Q: Are payments refundable?
A: Refunds depend on the service. Review our Refund Policy or contact support.
7. Third-Party Services
Q: Does SKRealEstate & Builder endorse linked websites?
A: No. We are not responsible for third-party content, services, or practices.
Q: Can I trust agents/builders listed on the Website?
A: We encourage due diligence. Check reviews, licenses, and credentials before engaging.
8. Terms of Service Updates
Q: How will I know if the Terms change?
A: The “Last Updated” date at the top of the Terms will reflect revisions. Continued use implies acceptance.
Q: Can I opt out of updated Terms?
A: No. If you disagree with changes, discontinue using the Website.
9. Miscellaneous
Q: How do I report abuse or misconduct?
A: Email [[email protected]] with details. We take violations seriously and will investigate.
Q: Are there geographic restrictions?
A: Some services may be limited by location due to legal requirements. Check listings for details.
Q: Can I use Website content for my business?
A: No. All content is copyrighted. Contact us at [[email protected]] for permissions.
Need more help? Visit our Support Center or consult our Terms of Service and Privacy Policy.
© 2023 SKRealEstate & Builder. All rights reserved.
Note: Customize bracketed items (e.g., email addresses, links, jurisdiction) to match your business. Consult a legal professional to ensure compliance with local laws.